How To Reset Xfinity Router

You might need to restart your Xfinity Gateway if you’re having difficulties connecting to your Wi-Fi network. You won’t lose your network settings and it only takes ten minutes.

You will be given the option to schedule a technician appointment if the system discovers a problem that cannot be resolved through the use of an online support session.

What Is An Xfinity Router?

The greatest connected experience is made possible by the all-in-one XfinityGateway and xFi Gateway, which offer Internet and voice connectivity, whole-home Wi-Fi coverage, network security, control, and speed.

The most recent gadgets, the xFI Advanced Gateways, come with a number of standard functions, such as:

  • A secure wireless home network that comes with xfi advanced security.
  • Access to the secondary Xfinity Hotspot network for added convenience.
  • xFi parental controls and Wi-Fi management tools.
  • Homeowners can enjoy extended whole-home coverage with Xfinity XFi
  • Speeds of up to 1 Gigabit or more.
  • Connectivity through an Ethernet cable (two or four ports)
  • Connection for up to two phone lines.
  • Automatic updates to improve speed, cover age, control, and security.

Why Might You Need To Reset Your Xfinity Router?

Given that it connects your computer to the internet and the rest of the world, the Xfinityrouter is likely the most crucial component of any Wi-Fi system. With this, you can pretty much do everything online, including play games and watch movies.

The difficulty here is that not having adequate hard drive space might result in problems like sluggish connection speeds or perhaps no internet at all.

Your Xfinity gateway may need to be reset for a number of reasons, which may include:

  • You receive error messages when trying to connect to your XFINITY Wi-Fi Network that says such things as Cannot join existing connection or cannot establish new connection .
  • Your XFINITY Wi-Fi Connection keeps dropping out.
  • There is a message on the status page saying that the device has been activated and/or deactivated, but it does not work properly.
  • The router is not working correctly some routers have issues where they don t update their firmware which causes them to stop functioning correctly.
  • No internet signal after resetting the modem. This problem occurs when there is interference between the signal being broadcast from the Xfinity Modem and other devices broadcasting in the area. Modems need to be set up correctly in order for the internet to function properly.
  • You are getting errors on your Xfinity Wi-Fi network. This could mean that your router needs to be reset or a software upgrade. Many times, you can get past these errors by either upgrading your software or changing the channel that your router is currently using.

What Happens During A Reset Of Your Router?

You won’t be connected to your home internet network when you restart your computer.

If you use Comcast Xfinity Voice, you will momentarily be unable to use your home phone to reach anyone, including emergency services, until the Gateway is operational once again.

Any linked home automation equipment, including cameras, will remain function as long as you have access to Xfinity Home.

You should be aware that security measures won’t influence any security sensors, keeping your house safe and secure.


How Can I Reset My Xfinity Router?

The router may be reset quite easily. The Xfinity router can be reset by following the instructions below. Make sure to reconnect to your wireless network settings after you’re done.



Sign In To Your Account

If you rent an XFi Gateway, you can log in to your account by visiting or using the Xfinance app, which is accessible through the App Store and Google Play.




Restart is the first option under Troubleshooting on the xFi website.



Restart Gateway

Go to the Xfinity app, then scroll down until Connection Problem appears. Choose the Restart Gateway option after that.



Open Xfinity My Account App

Click on the Internet tile after launching the Xfinity My Account app (available for IOS and Android smartphones).



Restart Device

Choose Restart this Equipment after choosing your modem (this process may take up to 7 minutes). Use your Xfinity ID (email address) and password to sign into your account.



Restart Modem

You may start troubleshooting by clicking the Manage Internet option at the bottom of the screen and then choosing Restart Modem.



Start Troubleshooting

Choose Start Troubleshooting to begin diagnosing your modem. Your Internet will be unavailable for up to seven minutes while this process is running.


Reconnecting To The Internet

Following the router’s reset, you should try manually restarting your Gateway if you still have issues connecting it to the Internet.



Unplug/Plug Power Cable

Make sure you are connected to your home network before plugging the power wire back into the router after unplugging it for a minute.



SIgn In To

Enter into the address bar of your web browser. Sign in next. Your Wi-Fi name and password are different from your username.

The default settings for your admin tool are as follows if you haven’t changed anything: admin is my username, and Login: password (case-sensitive)



Reset/Restart Gateway

After logging in, select Reset/Restart Gateway under Troubleshooting. You have the following five options:

  • Reset This option resets the Gateway similarly to unplugging and re-plugging it in.
  • Reset the Wi-Fi Module This turns off your gateway s Wi-Fi radio before switching it on again.
  • Reset Wi-Fi Router Similar to resetting a wireless router connected to a cable modem.
  • Restore Wi-Fi Settings This resets your wireless gateway back to its factory default settings. You will then find that your Wi-Fi network will be disconnected. You ll need to reconnect all clients using the default network name (the SSID) and password.
  • Restore Factory Settings If you want to reset your Wireless Gateway s settings to the factory default settings, then you will need to press the Factory Reset button on your wireless gateway. Restoring factory settings will temporarily disconnect you from Wi-Fi. If asked, customize the Wi-Fi name (SSID) and password and connect devices to your home network by using these credentials.

A factory reset differs from a restart. When your Gateway is factory reset, all of its settings, including your Wi-Fi name, password, and others, are returned to their factory defaults. Use a non-metallic implement (such as a toothpick) to firmly push down on the Reset button on the back of the Gateway for 30 full seconds to complete a factory reset. To join devices to your home network, you will be required to generate a unique Wi-Fi network name and password.

Final Thoughts

It’s not difficult to reset your Xfinity router; all you need to do is follow a few quick, easy steps and you’ll be back online and enjoying your favourite online activities in no time!

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